We want to hear from you! If you have a question regarding admissions, financial aid, technical support, posting a job or other issues please let us know how we can help you. If you are looking for directions to our campus please visit our locations page.
Our admissions representatives are here to walk you through every step of the process to ensure you get the most out of your college experience. If you have questions about enrollment, programs, tuition, or other issues related to your education please email admissions.
Minnesota School of Cosmetology is dedicated to making higher education more affordable. Our financial aid representatives will work with you to determine which scholarships, loans and grants you may be eligible for. Minnesota School of Cosmetology is here to help with the application process.
We want to make sure you are getting all the information you need. If you have any questions not addressed on this page, contact us at 651-432-4635 and we will get back to you as quickly as we can.
Resolution of Disputes
It is important for each Student to be satisfied with the School’s services. Part of achieving this satisfaction requires the quick and amicable resolution of any dispute between a Student and the School. The best way this can be accomplished is through informal discussion between the parties or by using the School’s internal dispute resolution procedures. A student always has the right to contact the State office of higher education, the accrediting agency regulating the school, or the federal department of education to request assistance in resolving a dispute. See below for more information on the grievance policy.
Minnesota School of Cosmetology has established the following procedure to assist students with grievances:
- Students are encouraged to make every attempt to resolve a grievance directly with the staff or faculty member involved.
- If the student feels they are unable to resolve the difference, the student may state a grievance to the department supervisor or the education coordinator.
- Appeals and/or grievances not resolved to the student’s satisfaction at this level may be submitted, in writing, to the campus director for resolution.
- If resolution cannot be reached at this level, the student may submit an appeal to the school ownership: Broadview Education Consortium 8089 Globe Drive, Third Floor, Woodbury, MN 55125 Phone: (651) 432-4624
Concerns may also be addressed to the following:
Board of Cosmetology 1000 University Avenue West, Suite 100, St. Paul, MN 55104 Phone: (651) 201-2742, Email: firstname.lastname@example.org
National Accrediting Commission of Career Arts and Sciences 3015 Colvin Street, Alexandria, VA 22314 Phone: (703) 600-7600
Minnesota Office of Higher Education 1450 Energy Park Drive, Suite 350, St. Paul, MN 55108-5227 Phone: (651) 642-0567
Minnesota School of Cosmetology students may also address concerns to: Minnesota Office of Higher Education 1450 Energy Park Drive, Suite 350 Saint Paul, MN 55108-5227 Phone: 651-642-0533. A complaint must be in writing, be signed by a student, and state how the school’s policies and procedures or sections 136A.61 to 136A.71 were violated. Student complaints shall be limited to complaints that occurred within six years from the date the concern should have been discovered with reasonable effort and after the student has utilized the school’s internal complaint process. Students do not have to utilize a school’s internal complaint process before the office has authority when the student is alleging fraud or misrepresentation. The office shall not investigate grade disputes, student conduct proceedings, disability accommodation requests, and discrimination claims, including Title IX complaints.